Our products are easy to use, and apply for all type of skins. You can find a video in our Instructions page.

If you are not sure how to use it. Please feel free to contact support: Support@earthhaloskincare.com

Our product is for all kind of skin. But if you have special condition, we suggest to contact a medical expert.

We accept Google Pay, or any major credit card as payment for your order.

We accept Google Pay, or any major credit card as payment for your order.

We work to fulfill our orders as promptly as possible. Our warehouse begins processing your order within 3-5 business days after it is submitted. Keep in mind that packages aren’t transported over weekends or local public holidays. Please note that our expected time frames are estimates and can vary due to factors outside of Earth & Halo, and the courier’s, control.

Yes! You will receive a tracking number once your order has been dispatched from our warehouse.

Unfortunately, due to shipping exemptions, if your country is not available in our checkout, we are unable to ship there at this time.

We also cannot ship directly to APO / FPO, PO BOX or Parcel locker addresses. Since we cannot track packages after their arrival at these drop - off points, we are reluctant to make shipments that may be misdirected or lost.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Please carefully examine your package as soon as it arrives. If any of your ordered products are damaged (whether visible or hidden) during transport, please report the damage to the carrier within 7 days. Transportation damage must also be reported to Earth & Halo within 7 days of receiving your order.

We would be glad to assist you in reaching our support team! Or, email Support@earthhaloskincare.com, and we'll get all your questions and concerns addressed right away.

It's essential that you feel fully informed of what shopping with Earth & Halo means for you; no question or concern is too small. We're here to help.