Cancellation policy
Subscription Purchases
Earth & Halo offers optional product subscriptions for customers who would like to receive eligible skincare products on a recurring basis.
When you select a subscription, your order automatically renews according to the delivery frequency and price displayed at checkout. Your saved payment method will be charged automatically for each scheduled renewal unless you cancel your subscription.
Any applicable shipping charges, taxes, or promotional discounts will be disclosed at checkout.
No Minimum Commitment
There is no minimum subscription commitment. You may cancel at any time before your next scheduled renewal.
How to Cancel
To cancel your subscription online, use the subscription management link included in your subscription emails or sign in to your customer account and select the option to manage your subscription.
You may also contact us for assistance at glow@earthhaloskincare.com or +1 (213) 285-8230.
Cancellation Timing
Canceling your subscription stops future renewals and charges.
If a subscription order has already been charged but has not yet been fulfilled, you may request cancellation before it ships.
Orders that have already shipped cannot be canceled and are subject to our standard return and refund policy.
Returns and Damaged Items
Unused, unopened products purchased directly from Earth & Halo may be returned within 14 days of confirmed delivery.
Damaged, defective, or incorrect items must be reported within seven days of delivery.
For return requests or assistance with an order, contact glow@earthhaloskincare.com.
Contact Information
Earth & Halo
10866 Washington Blvd #1309
Culver City, CA 90232
United States
Email: glow@earthhaloskincare.com
Phone: +1 (213) 285-8230