Frequently Asked Questions
Choosing your skincare
Which Earth & Halo skincare product is right for me?
Blue Crystalline Face Serum supports comfortable everyday hydration and a visibly refreshed complexion. Apple Of My Eye & Lip Contour focuses on the delicate eye and lip contours. Blue Crystalline Pro provides a clear, dye-free formula designed with professional skincare environments in mind.
What is the difference between Blue Crystalline and Blue Crystalline Pro?
The original Blue Crystalline combines five botanical extracts, peptides, and sodium hyaluronate in an award-winning daily serum. Blue Crystalline Pro is a clear, dye-free formula featuring four forms of hyaluronic acid, targeted peptides, and selected botanicals.
Can one serum replace several steps in my skincare routine?
Blue Crystalline combines hydration, peptides, and botanical support in one lightweight formula, helping simplify your daily routine. Follow with sunscreen during the day.
Are the 5 ml, 15 ml, and 30 ml Blue Crystalline sizes the same formula?
Yes. $20 Intro Glow, the 15 ml Blue Crystalline, and the full-size 30 ml serum contain the same original Blue Crystalline formula. Choose the size that best fits your routine, travel plans, or first experience with Earth & Halo.
How do I use Blue Crystalline and Apple Of My Eye together?
Apply Blue Crystalline to clean skin on your face and neck. Then gently tap Apple Of My Eye around the orbital bone and outer lip contour. During the day, finish with sunscreen.
Ingredients, application, and skin comfort
Can I use Blue Crystalline in the morning and evening?
Yes. Apply a few drops to clean skin in the morning, evening, or both. During the day, follow with sunscreen.
Should I apply Blue Crystalline before or after moisturizer?
Apply Blue Crystalline after cleansing and before moisturizer or sunscreen. If your skin needs additional hydration, follow with your preferred moisturizer.
What is four-weight hyaluronic acid?
Four-weight hyaluronic acid combines complementary forms of hyaluronic acid and sodium hyaluronate to support comfortable hydration and a smooth, supple-looking complexion. Apple Of My Eye and Blue Crystalline Pro both feature four-form hydration support.
Which peptides are in Apple Of My Eye?
Apple Of My Eye includes Dipeptide-2, Acetyl Tetrapeptide-5, Palmitoyl Tripeptide-5, and targeted peptide technologies including SYN-EYE® and SYN-AKE®. Visit our ingredient guide for more details.
Can Blue Crystalline be used on acne-prone skin?
Blue Crystalline has a lightweight, water-based feel and supports comfortable hydration and a more balanced-looking complexion. Every person’s skin responds differently, so patch test first and seek individual guidance when needed.
Can I use Earth & Halo skincare if my skin feels sensitive?
Every person’s skin responds differently. Patch test before introducing any new product, begin gradually, and consult a healthcare professional if you have a diagnosed skin condition, persistent irritation, or specific treatment concerns.
Can I use Earth & Halo during hormonal changes or transitions?
Earth & Halo supports comfortable daily skincare for people of every gender and stage of life. Our products help skin feel hydrated and look balanced, but they do not treat hormonal conditions or hormonal acne.
Can I use Earth & Halo products during pregnancy or breastfeeding?
If you are pregnant or breastfeeding, review the full ingredient list with your healthcare professional before introducing a new skincare product.
Can I use Blue Crystalline Pro after microneedling or professional treatments?
When to resume skincare depends on your specific treatment and your provider’s instructions. Blue Crystalline Pro may be considered only when your skincare professional confirms that your skin is ready. Do not apply to open, broken, or actively healing skin.
Product details, peptides, and skincare sets
Which four forms of hyaluronic acid are in Apple Of My Eye?
Apple Of My Eye contains Sodium Hyaluronate Crosspolymer, Sodium Hyaluronate, Sodium Acetylated Hyaluronate, and Hydrolyzed Sodium Hyaluronate to support comfortable, multi-level hydration.
Which peptides are in Blue Crystalline Pro?
Blue Crystalline Pro includes Acetyl Tetrapeptide-9 and Acetyl Tetrapeptide-11, selected to support smoother, firmer-looking skin.
Does the original Blue Crystalline contain tranexamic acid?
Yes. The original formula brings together tranexamic acid, peptides, sodium hyaluronate, and botanical extracts to support a brighter, more even-looking complexion.
Why is the original Blue Crystalline serum blue?
The original formula contains a listed blue color additive. If you prefer a clear, dye-free option, explore Blue Crystalline Pro.
Is Blue Crystalline suitable for oily or combination skin?
Its lightweight, water-based texture supports hydration without feeling heavy. Patch test before adding any new product to your routine.
Can I wear Apple Of My Eye under makeup?
Yes. Allow the lightweight formula to absorb before applying concealer, foundation, or other makeup.
What is included in the Blue Crystalline Travel Duo?
The Travel Duo includes the full-size 30 ml Blue Crystalline Face Serum and a complimentary 5 ml Intro Glow. The combined $128 value is available for $108.
What is included in The Ritual Set?
The Ritual Set includes Blue Crystalline Face Serum 30 ml, Apple Of My Eye & Lip Contour 15 ml, and a complimentary Blue Crystalline Face Serum 15 ml. The $295 collection is available for $237, a $58 saving.
Can skincare professionals carry Blue Crystalline Pro?
Yes. Estheticians, med spas, and other skincare professionals can apply through our professional account page.
Earth & Halo values
Can Apple Of My Eye be used around both the eyes and lips?
Apple Of My Eye & Lip Contour was developed for the delicate eye and outer lip contours. Its peptide-rich formula and four forms of hyaluronic acid support comfortable hydration and smoother-looking skin. Avoid the eyes themselves, the waterline, and the inside of the mouth.
Are Earth & Halo products vegan and cruelty-free?
Yes. Earth & Halo skincare is vegan, cruelty-free, and created for people of every gender.
What inspired Earth & Halo?
Founder Aaryan Ramzan created Earth & Halo after his own experience with changing skin and the search for a simpler, more thoughtful routine. The brand brings together self-acceptance, inclusive skincare, purposeful ingredients, and practical daily rituals.
Has Earth & Halo received awards or editorial recognition?
Yes. Blue Crystalline and Apple Of My Eye have received beauty-industry recognition and editorial coverage. Explore verified details on our Press & Awards page.
Orders, subscriptions, and customer care
When is U.S. shipping free?
Standard shipping is free on eligible orders of $45 or more delivered within the continental United States. Standard shipping on orders under $45 is $4.90.
What is your return policy?
Unused, unopened items purchased through our website may be returned within 14 days of confirmed delivery. Original shipping charges are not refundable, and customers are responsible for return shipping. See our Returns & Exchanges page.
What if I try a product and have questions or concerns?
We want you to feel comfortable with your purchase. If you have questions after trying your skincare, email glow@earthhaloskincare.com and we will personally review your situation.
What should I do if my order arrives damaged?
Please report damaged, defective, or incorrect items within seven days of delivery. Email glow@earthhaloskincare.com with your order number and, when possible, photographs of the issue.
Can I subscribe to Earth & Halo skincare or cancel a subscription?
Eligible products display available subscription options on their product pages. You can manage or cancel an existing subscription through the link in your subscription emails, or contact us before your next scheduled renewal for assistance.
How can I contact Earth & Halo?
Email glow@earthhaloskincare.com, call 213.285.8230, or visit our contact page.